Harvesta - Register Interest

Welcome to Harvesta! This Privacy Policy explains how Synapze Interactive Pty Ltd ("Harvesta", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our website, mobile app, and services—whether you're in Australia or anywhere else in the world.

By accessing or using Harvesta, you agree to this Privacy Policy.

1. What We Collect

We collect personal information to help you connect with others and use our platform safely and effectively. This may include:

Account Information: Your name, email address, and other contact details when you register.
Location Data: General location info (like suburb or postcode) to help match local buyers and sellers.
Listing Details: Content you submit about the produce you offer.
Messages & Support: Communications between users and messages you send to our support team.
Device & Usage Data: IP address, browser, device details, and how you use our platform (via cookies and analytics).

Note: Harvesta does not collect or store payment information. Payments are arranged directly between users.

2. How We Use Your Information

We use your data to:

Operate and improve the Harvesta platform
Connect buyers and sellers in your area
Send important updates or notifications
Provide user support and enforce our Terms of Use
Monitor usage, prevent abuse, and enhance security
Comply with applicable legal requirements

3. Cookies & Analytics

We use cookies and tools like Google Analytics to understand user behavior and improve the platform. You can manage your cookie settings in your browser.

4. Sharing Your Information

We only share personal information when necessary:

With trusted service providers (e.g., cloud hosting, analytics)
If legally required or to respond to lawful requests
To protect the rights, safety, or property of Harvesta, our users, or the public

We never sell or rent your personal information to third parties.

5. Data Storage & Security

Your data is securely stored on cloud servers (e.g., Google Cloud, AWS). We apply industry-standard security measures to protect your information from loss, misuse, or unauthorized access.

6. Your Rights & Choices

You can request access to the personal information we hold about you, and ask us to correct or delete it. To do so, contact us at:

📧 support@harvesta.app

Depending on your location (e.g., EU, UK, California), you may have additional privacy rights, such as the right to object to data processing or request data portability.

7. International Users & Data Transfers

Harvesta is a global platform. Your information may be stored or processed in countries other than your own, including the United States, Australia, and others where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Links to Other Sites

Our platform may contain links to third-party sites (e.g., gardening tips). We're not responsible for their privacy practices, so please review their policies separately.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. We'll notify you of significant updates via email or a notice on the site. The most current version is always available at:

🔗 harvesta.io/privacy-policy

10. Contact Us

Got questions or concerns about privacy? We're here to help.